Compliance
Everything you need to verify Vic City Plumbing as an approved contractor —
all documentation is available to download or view below.
Have a specific requirement or need additional documentation?
Our team is happy to help.
How We Work
Vic City Plumbing operates with full transparency across every job. From the moment you engage us, you’ll have a dedicated point of contact, clear communication, and full documentation at every stage.
Roof Leak Reports
Balcony Leak Reports
Drainage Reports
Download Documentation
Public Liability Insurance
$20M public liability cover. Valid until 27/05/2027— issued by QBE Insurance
Workers Compensation
All Vic City Plumbing employees are covered under a current workers compensation policy.
Capability Statement
Download capability statement outlining our services, accreditations, team and how we work.
Victorian Plumbing Licence
Fully licensed by the Victorian Building Authority (VBA). Licence No. 111158.
Safe Work Method Statement
Used across all high-risk plumbing work in line with Victorian OH&S requirements.
Industry Memberships & Accreditations
CM3
Pre-qualified contractor through CM3 contractor management
REIV
Member of the Real Estate Institute of Victoria
SCA
Member of Strata Community Association Victoria
SMATA
Strata Maintenance & Trade Association
RapidGlobal
Safety compliance verified
Common Questions from Property Managers
1. Are your plumbers fully licensed in Victoria?
Yes — Vic City Plumbing holds a current plumbing licence issued by the Victorian Building Authority (VBA). All work is carried out by licensed plumbers in accordance with Victorian plumbing regulations. Our licence details are available to download on this page.
2. What insurances do you hold?
Vic City Plumbing holds $20M public liability insurance, professional indemnity insurance and current workers compensation cover for all employees. Certificates of Currency are available to download above and are updated annually.
3. Do you work with owners corporations and strata properties?
Yes — owners corporations and strata management companies make up a significant portion of our client base. We understand the unique requirements of strata properties including after-hours access, common area works, and multi-tenancy coordination.
4. Can you be added to our approved contractor panel?
Absolutely. All documentation required for contractor pre-qualification — including insurance certificates, our plumbing licence, WHS policy and SWMS — is available to download on this page. For additional requirements please get in touch and we’ll turn it around promptly.
5. What areas of Melbourne do you service?
Vic City Plumbing services Melbourne’s inner suburbs and surrounding metro areas, with a strong presence across the CBD, inner east, inner south and bayside. For emergency plumbing we respond across greater Melbourne 24/7.